TELECOM Digest OnLine - Sorted: More on TiVo and Lifetime Subscriptions

More on TiVo and Lifetime Subscriptions

Lee Sweet (lee@datatel.com)
Tue, 21 Dec 2004 16:38:24 -0500

I thought someone would post this by now, but since they haven't,
here's the answer: This issue appears to have been corrected. Just
get to the TiVo Specialty Group at DirecTV and they know what to do.
The details are in this thread at tivocommunity.com, the number one
place for TiVo info on the 'net.

Some CSRs were saying that they can't do anything about the transfer
of lifetime, but DirecTV (with whom your contract is, not anyone at
TiVo) does know the right answer if you get to the right group.
Frontline CSRs are often known for the quickie answer (as we all know
from other industries that we hear about :-) ).

Here's the thread:

http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=207060

[And, hello to PAT, who I worked with many years back on getting my
company's vanity tollfree number!]

__ Lee Sweet Datatel, Inc.
Manager of Telephony Services and Information Security How higher
education does business Voice: 703.968.4661 Fax: 703.968.4625 Cell:
703.932.9425 lee@datatel.com www.datatel.com

[TELECOM Digest Editor's Note: Hello back to you, Lee. Don't be such
a stranger around here! PAT]

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