CTI Systems Applications Consultant design computer telephony
integrated solutions
Description:
We are a developer of custom computer telephony (CT) software
solutions. We seek the services of a skilled CTI consultant.
CTI Systems Applications Consultant
Primary responsibility is to design and develop custom Computer
Telephony Integrated solutions. Candidate will be responsible for
design, development, testing and support for Intel NetMerge Dialogic
CT-Connect consulting projects.
Secondarily, this engineer will also be responsible to provide site
implementation and installation services for CT Connect related
products at customer sites. This includes installing CT Connect
Software on CTI server platforms, testing and troubleshooting the
telephone switch to CTI server link, providing consulting services for
CT Connect management and maintenance procedures, and verifying the
customer's acceptance of the installation services. A working
knowledge of data networking is required for the site implementation
and installation services aspects of this position.
Other responsibilities include assisting sales professionals with
customer requirements gathering.
Approximate travel time 20%.
Minimum Qualifications:
3+ years experience in developing software solutions on a Windows /
Windows NT environment
Person must be able to program in one or more of the following
languages, C, C++, VB or Java, and have the necessary skills to test
and troubleshoot complex systems.
Proven track record in delivering consulting and application
integration projects.
Experience with object-oriented programming and 1+ years of Computer
Telephony Integration development is a minimum requirement.
Desired Qualifications:
Excellent communications skills
Intel NetMerge experience
Dialogic CT-Connect experience
Aspect Contact Server
Company-Paid Benefits:
Medical Coverage
Vision Coverage
Paid Prescription Program
Dental Coverage
Additional Benefits:
Paid Time Off
Holidays
Optional Benefits:
Tuition Reimbursement Plan
Apply to: tech-hr@primas.net
www.primas.net
Peter Deveaux (pdeveaux@primas.net)