TELECOM Digest OnLine - Sorted: AT&T Prepaid Penalizes Older Customers?

AT&T Prepaid Penalizes Older Customers?

Jesse (
14 Dec 2004 21:18:02 -0800

It seems that AT&T prepaid wireless has two per-minute-charges for
local calls. New customers are charged $0.25 a minute, and customers
who activated BEFORE 3/31/04 are charged $0.50 a minute.

What's the reasoning behind this? Why would they charge older customer
more? It seems this change took place before the merge with Cingular,
and from looking over my records, it seems my accumulated minutes
started being drained at around that time (3/31/04 -- my rate before
the change was $0.30 a minute, IICR).

This doesn't seem kosher, and I think I'll contact the Better Business
Bureau if I can't get my rates switched.

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