TELECOM Digest OnLine - Sorted: Re: OnStar Frequency of Use

Re: OnStar Frequency of Use
Mon, 06 Dec 2004 06:10:49 -0800

Those GM executives must be desperate. ;-) Good Housekeeping "Good Buy"
award? Which is the fox, and which is the chicken coop?

Monty Solomon wrote:

> OnStar Achieves Another First as Winner of Good Housekeeping's
> 'Good Buy' Award for Best Service

> NEW YORK, Dec. 3 /PRNewswire/ -- OnStar by General Motors was awarded
> the "Good Buy" Award from the Good Housekeeping Institute (GHI) today.
> OnStar is the first service ever acknowledged in GHI's new "best
> service" category. This is the first time any automotive product or
> service has been become an award winner since the "Good Buy" award
> program began ten years ago.

> Each month on average, OnStar receives about 700 airbag notifications
> and 11,000 emergency assistance calls, which include 4,000 Good
> Samaritan calls for a variety of emergency situations. In addition,
> each month OnStar advisors respond to an average of 500 stolen vehicle
> location requests, 20,000 requests for roadside assistance, 36,000
> remote door-unlock requests and 19,000 GM Goodwrench remote
> diagnostics requests.

> -

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