TELECOM Digest OnLine - Sorted: OnStar Frequency of Use

OnStar Frequency of Use

Monty Solomon (
Fri, 3 Dec 2004 22:17:01 -0500

OnStar Achieves Another First as Winner of Good Housekeeping's
'Good Buy' Award for Best Service

NEW YORK, Dec. 3 /PRNewswire/ -- OnStar by General Motors was awarded
the "Good Buy" Award from the Good Housekeeping Institute (GHI) today.
OnStar is the first service ever acknowledged in GHI's new "best
service" category. This is the first time any automotive product or
service has been become an award winner since the "Good Buy" award
program began ten years ago.

Each month on average, OnStar receives about 700 airbag notifications
and 11,000 emergency assistance calls, which include 4,000 Good
Samaritan calls for a variety of emergency situations. In addition,
each month OnStar advisors respond to an average of 500 stolen vehicle
location requests, 20,000 requests for roadside assistance, 36,000
remote door-unlock requests and 19,000 GM Goodwrench remote
diagnostics requests.


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