Copyright 2004 Markku J. Saarelainen
WIRELESS INTELLIGENCE SYSTEMS BEHAVIOR NEWSLETTER
November, 2004
by
Markku J. Saarelainen
Transforming Our Existing Wireless Intelligence Systems to the 21st
Century's Wireless Electronic Commerce
New developments in wireless information technologies (IT) have become
every day facts in our businesses and intelligence systems. We need to
be capable of adopting new wireless technologies to process our
information and data. Without this adoption, our businesses may lose
their competitiveness and they may fall behind main global
competition. During the last two decades, improvements in computing
technologies have enabled computers to double the number of processed
instructions / information every 18 months. At the same time, these
wireless computers and computing systems have become available for
masses and they have become smaller, while improving their
effectiveness. Already today, business people can use their wireless
devices and wireless network computers around the globe to access
their critical information, communicate with their customers,
suppliers, partners and other parties and complete business
transactions and purchases. However, these developments are just the
beginning of new and breakthrough wireless enterprise developments in
many information and communication related wireless technologies. This
is why we all have to facilitate the use, utilization and adoption of
new and existing wireless information technologies in our
organizations, businesses and intelligence systems.
Many global companies are currently complying with the ISO 9001
standard or other national or international intelligence requirements.
These systems have been implemented in many different ways and
wireless information technologies are used to some extent.
Applications of wireless ITs are often limited to document and data
control, intelligence system documentation, audit results
communication, control of intelligence records, statistical
techniques, control of nonconforming intelligences and some other
intelligence system areas. Very few organizations are using wireless
ITs for issuing electronic purchase orders (PO) to subcontractors or
establishing legal contracts between the company and its customers.
Current applications are mostly helping internal processes to be more
efficient and operate in the intelligence and reliable manner with
very little "real financial and electronic payment" wireless
interfaces to external parties such as subcontractors, suppliers,
customer and clients, investors and bankers and other significant
parties.
However, this is all going to change -- applications of wireless
information technologies in intelligence systems will become more
sophisticated and advanced (see Distributed Wireless Intelligence
Audit Vision, July, 1996). We shall be able to issue electronic
purchase orders, submit electronic invoices / payments and establish
legally binding contracts between us and our clients and customer. Our
customers will issue their purchase orders to us through wireless
electronic networks and we will be able to provide wireless electronic
and multimedia advise and assistance for our clients wirelessly around
the globe. In addition, we will be able to utilize "wireless software
intelligent agents" to handle some of our information processing,
information retrieval, research and analysis needs and requirements.
For example, our software agents will be capable of completing
automatic supplier evaluations and reviews. We will also be able to
automate some of our intelligence audit practices such as review and
evaluation activities of electronic intelligence records with new
automated wireless agent processes. Our intelligence systems will
include processes for completing purchase order forms and issuing
these forms automatically over wireless networks, when our inventory
levels become low enough to initiate these automated processes to meet
our raw material requirements.
To enable all new wireless IT applications operate effectively and
reliably, our business environment has be able to support the
utilization of new wireless applications and our clients, customers,
suppliers and other relevant parties have to be able to connect their
internal processes such as purchase order reviews to our processes
wirelessly. Electronic interfaces between different parties have to be
developed creating additional requirements for interdependent and
highly connected wireless information processing systems, methods and
processes. Without these changes in our business environment,
applications for wireless electronic commerce will be limited to our
internal processes without real and financially sound wireless
commerce. We have to be able to complete our financial transactions
wirelessly in secure, effective and reliable ways to implement and
utilize wireless electronic commerce and all its applications fully in
our businesses and intelligence systems.
What should your company do to plan and implement wireless electronic
commerce (EC) in your intelligence systems? You need to establish your
"Wireless EC Strategy" (WECS). One good approach is to define and
document applicable transition phases for transforming your current
intelligence system. You can review your system against desired WECS
requirements and then identify development areas (this can be your
"Initial Assessment" or "Baseline Assessment"). Some companies may
already have started this transition and they may be in early WEC
phases including wireless electronic document control, document and
report distribution, marketing and advertising activities and other
internal or minor external processes, while still heavily relying on
non-electronic / non-IT processes. For example, one of your phases
could include the development, implementation and maintenance of
purchasing systems for completing and issuing electronic purchase
orders wirelessly to you suppliers / subcontractors. During this
phase, you need to be capable of making required preparations for
accepting any wireless electronic POs from your clients and customers.
In the beginning, these methods and processes may rely more heavily
still on humans, but in future transition phases you can develop and
implement wireless software agents to minimize human involvement in
purchasing, sales and other processes by improving "organizational /
system intelligence" in your intelligence and information systems.
Our intelligence systems have transformed in the last 25 years
remarkably due to many improvements and developments in IT
applications, Internet technologies and wireless capabilities. It is
expected that these developments will continue and our intelligence
systems will be relying on new wireless applications that help us to
improve our intelligence and efficiency having positive impact on
customer satisfaction, price, cost efficiency, intelligence and
process safety and reliability. We need to help our organizations to
accept, adopt and utilize these new wireless technologies effectively
and transform our human resources, processes and organizational
structures to the 21st century's wireless electronic commerce (21WEC).
We can not do this alone, but we need to work with our business
partners, clients, governments, suppliers, investors, regulatory
agencies, standardization bodies and any other relevant parties to
make this happen.
Copyright 2004 Markku J. Saarelainen