TELECOM Digest OnLine - Sorted: Re: Can an NEC IPK 192 Report DID to CallAnalyst?


Re: Can an NEC IPK 192 Report DID to CallAnalyst?


Justin Time (a_user2000@yahoo.com)
3 Nov 2004 06:36:31 -0800

a0157202@yahoo.com (Dave Rupp) wrote in message
news:<telecom23.527.3@telecom-digest.org>:

> We have an NEC Electra Elite IPK 192 with some card, sorry I don't
> know more, which connects via a serial cable to a PC running
> CallAnalyst, http://www.triviumsys.com. We got the card + s/w so we
> could do DID reporting, but now our phone provider tells us the NEC
> doesn't report the "called number". Does anyone have a URL or
> information on whether or not this key system can provide this? Even
> if I need a different card(or 2) in the NEC I'm open.

> TIA,

> Dave

If by phone provider you are referring to your dealer, then what they
are telling you is probably correct. If you want additional opinions,
I would suggest you join the NEAX User Group. Their website is:
http://www.neaxug.org and they provide a wide variety of services to
their members -- including resolving technical issues.

Rodgers Platt

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