TELECOM Digest OnLine - Sorted: Re: Sprint Adds Some Flexibility to Service Contracts

Re: Sprint Adds Some Flexibility to Service Contracts

Mr Joseph Singer (joeofseattle@yahoo.com)
Wed, 20 Jun 2007 17:25:52 -0700 (PDT)

Tue, 19 Jun 2007 18:19:21 -0500 Sinead Carew, Reuters
<reuters@telecom-digest.org> wrote:

> NEW YORK (Reuters) -- Sprint Nextel Corp. (S.N) said on Tuesday it
> would let customers change rate plans over the first six months of a
> contract without having to sign a new one, as the No. 3
> U.S. wireless service provider looks to attract new customers and
> keep existing ones.

And I say to that "Big deal!" T-Mobile has had for *years* that if
you change to any non-promotional plan (e.g. a temporarily available
plan like the present $39.99/month with 1,000 anytime minutes and
unlimited nights and weekends is considered promotional) they will
expect you to go into a contract if you are in another plan. If you
choose any other plan that is not promotional you are not required to
either enter a new contract or extend your current contract.

As for contracts I think they are a really bogus way of companies
holding on to subscribers. You may notice that lengthier contracts
came into being after wireless number portability came about. I
believe it's no coincidence that this happened. Companies have no
impetus to be excellent and provide good service if you are locked
into their service with the penalty that if you wish to leave you must
pay $175 - $200. There are very few other services provided where
they bind you to an agreement even if the service is abysmal.

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