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The Telecom Digest for Tue, 22 Mar 2022
Volume 41 : Issue 46 : "text" format

table of contents
FCC closes Verizon E-911 outage investigation
T-Mobile Refunds
FTC Providing Over 8 Million in Refunds to AT&T Customers

Message-ID: <20220321222550.B87877A7@telecom2018.csail.mit.edu> Date: Mon, 21 Mar 2022 22:25:50 +0000 (UTC) From: Bill Horne <malQRMassimilation@gmail.com> Subject: FCC closes Verizon E-911 outage investigation By the Chief, Enforcement Bureau: 1. The Enforcement Bureau of the Federal Communications Commission has entered into a Consent Decree to resolve its investigation into a service-wide network outage experienced by Cellco Partnership d/b/a Verizon Wireless (Verizon) in May 2020 that resulted in failed calls to 911. Congress has made emergency communication services a national priority, and the Commission has repeatedly emphasized that robust and reliable 911 service must be available nationwide. It is therefore incumbent upon the Commission to ensure that telecommunications carriers provide reliable 911 service at all times. To settle this matter, Verizon will implement a compliance plan and pay a $274,000 civil penalty. 2. After reviewing the terms of the Consent Decree and evaluating the facts before us, we find that the public interest would be served by adopting the Consent Decree and terminating the referenced investigation regarding Verizon's compliance with sections 9.4 and 9.10(b) of the Commission's rules.1 3. In the absence of material new evidence relating to this matter, we do not set for hearing the question of Verizon's basic qualifications to hold or obtain any Commission license or authorization.2 4. Accordingly, IT IS ORDERED that, pursuant to section 4(i) of the Act3 and the authority delegated by sections 0.111 and 0.311 of the Commission's rules,4 the attached Consent Decree IS ADOPTED and its terms incorporated by reference. 5. IT IS FURTHER ORDERED that the above-captioned matter IS TERMINATED in accordance with the terms of the attached Consent Decree. https://www.fcc.gov/document/fcc-reaches-settlement-verizon-911-outage-investigation -- (Please remove QRM from my email address to write to me directly)
Message-ID: <20220321221022.24BA77A7@telecom2018.csail.mit.edu> Date: Mon, 21 Mar 2022 22:10:22 +0000 (UTC) From: Sean Murphy <murphy.s@remove-this.telecomdigest.net> Subject: T-Mobile Refunds The FTC is mailing a second round of refund checks to T-Mobile customers who had third-party charges added to their mobile phone bills. These refunds are the result of a 2014 settlement with T-Mobile. The first round of checks mailed in February 2017. Because the FTC recovered additional funds from several third-party crammers, the FTC is mailing 164,440 additional checks totaling more than $9.6 million. https://www.ftc.gov/enforcement/refunds/t-mobile-refunds
Message-ID: <20220321220710.8AADB7A7@telecom2018.csail.mit.edu> Date: Mon, 21 Mar 2022 22:07:10 +0000 (UTC) From: Sean Murphy <murphy.s@remove-this.telecomdigest.net> Subject: FTC Providing Over 8 Million in Refunds to AT&T Customers FTC Providing Over $88 Million in Refunds to AT&T Customers Who Were Subjected to Mobile Cramming Over 2.7 million AT&T customers to be refunded, mostly through bill credits The Federal Trade Commission is providing over $88 million in refunds to more than 2.7 million AT&T customers who had third-party charges added to their mobile bills without their consent, a tactic known as “mobile cramming.” The refunds to consumers relate to 2014 settlements with AT&T, and the companies behind two of the cramming schemes, Tatto and Acquinity. The refunds represent the most money ever returned to consumers in a mobile cramming case. Through the FTC's refund program, nearly 2.5 million current AT&T customers will receive a credit on their bill within the next 75 days, and more than 300,000 former customers will receive a check. The average refund amount is $31. https://www.ftc.gov/news-events/news/press-releases/2016/12/ftc-providing-over-88-million-refunds-att-customers-who-were-subjected-mobile-cramming

End of telecom Digest Tue, 22 Mar 2022

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