---------------------------------------------------------------------- Message-ID: <slrnruv4a6.9qj.julian@adeed.tele.com> Date: 1 Jan 2021 21:16:54 -0000 From: "Julian Macassey" <julian@tele.com> Subject: Re: OR: Centurlink outage on December 19 On Fri, 1 Jan 2021 20:09:16 +0000 (UTC), Moderator <telecomdigestsubmissions@remove-this.remove-this.telecom-digest.org> wrote: > CenturyLink had an outage, phone and internet, in our area on > Dec. 19. Fortunately, they hustled to repaired it quickly, even though > it was a Sunday and we were in the midst of a big wind and > rainstorm. Thank you for the commitment to good customer service, > CenturyLink. > > https://www.tillamookheadlightherald.com/fenceposts/cape-meares-fencepost-december-30/article_42267270-4a0a-11eb-8c1b-dfd1755f4cb6.html This has not been my experience with CenturyLink. Four times in the past, they have torn down my DSL provisioning. Customer service can only roll a truck, and [they] have no idea what you are talking about when you explain the problem. With enough screaming you can finally get through to provisioning, who will have you back up in minutes. Getting through to someone with a clue can take a while. A couple of years ago I was down for three weeks. I live about fifteen miles from Cape Mears. You want CenturyLink horror stories, I have them. Even the local crafts persons have them. -- Remember when multi-billion dollar corporations actually employed tech support? Yeah, those were the days. - Jamie Zawinski <jwz@jwz.org> ------------------------------ Message-ID: <581a74b0-ad15-e1b7-72d1-deb844da0f46@billhorne.com> Date: 1 Jan 2021 16:10:29 -0500 From: Bill Horne <telecomdigestsubmissions@remove-this.telecom-digest.org> Subject: First step in securing your Wi-Fi network: don't broadcast its name By Patrick Marshall Q: I have recently moved into a large apartment building. When setting up my internet (Xfinity, with a Gateway modem/router combo) the search for available networks turned up more than 25 of them. I have a computer, smartphone and smart TV connected to my network. What's your advice for staying safe from digital miscreants? I've been confident in my security strategies in the past (I haven't had any malware except the occasional PUP) but I'm feeling much more exposed these days. Dan O'Connell A: ... https://www.seattletimes.com/business/technology/first-step-in-securing-your-wifi-network-dont-broadcast-its-name ------------------------------ Message-ID: <20210103151159.09A78761@telecom2018.csail.mit.edu> Date: Sun, 3 Jan 2021 15:11:59 +0000 (UTC) From: Moderator <telecomdigestsubmissions@remove-this.telecom-digest.org> Subject: AT&T internet outage caused 'significant challenges' to struggling retailers By Sandy Mazza and Cassandra Stephenson The AT&T outage across Tennessee and neighboring states took out payment systems for some retailers during the crucial holiday shopping week after Christmas. By Monday evening, most phone and internet capabilities returned following the Friday blast in downtown Nashville that severely damaged a regional AT&T connections facility. https://www.tennessean.com/story/money/2020/12/29/at-t-outage-after-nashville-explosion-caused-challenges-retailers/4067046001/ ------------------------------ ********************************************* End of telecom Digest Sun, 03 Jan 2021