---------------------------------------------------------------------- Message-ID: <20200602171904.GA12665@telecom.csail.mit.edu> Date: Tue, 2 Jun 2020 17:19:04 +0000 From: Moderator <telecomdigestsubmissions@remove-this.telecom-digest.org> Subject: Quantifying the global 5G experience across 10 operators by Anasia D'mello Understanding the extent to which 5G improves the mobile experience is critical both for consumers considering upgrading to 5G and also for the mobile industry that's planning how quickly to invest in 5G. Opensignal has looked at how the 5G experience compares in four countries - Australia, South Korea, the U.S. and the U.K. - across 10 5G operators that all launched 5G well over six months ago, says Ian Fogg, VP analysis at Opensignal. https://www.vanillaplus.com/2020/06/02/52921-quantifying-global-5g-experience-across-10-operators/ -- Bill Horne Telecom Digest Moderator ------------------------------ Message-ID: <20200602170852.GA12548@telecom.csail.mit.edu> Date: Tue, 2 Jun 2020 17:08:52 +0000 From: Moderator <telecomdigestsubmissions@remove-this.telecom-digest.org> Subject: Boost in voice calls poses opportunities for marketers using call analytics platforms Every interaction with a customer or prospect offers opportunities for collecting insights. By Pamela Parker While many expected the work-from-home revolution sparked by COVID-19 to result in higher- than-usual traffic on the internet, what has come as something of a surprise is the dramatic increase in the volume of voice calls. In late March, Verizon reported that its network was seeing more than double the number of phone calls each day (800 million wireless calls) as it sees on a typical Mother's Day - its highest Sunday of the year for call volume. https://martechtoday.com/boost-in-voice-calls-poses-opportunities-for-marketers-using-call-analytics-platforms-241672 -- Bill Horne Telecom Digest Moderator ------------------------------ Message-ID: <20200602171148.GA12626@telecom.csail.mit.edu> Date: Tue, 2 Jun 2020 17:11:48 +0000 From: Moderator <telecomdigestsubmissions@remove-this.telecom-digest.org> Subject: 48% of employees are less likely to follow safe data practices when working from home According to a Tessian survey, data protection concerns go out the window for remote employees. by Jonathan Greig A new report from cybersecurity firm Tessian found that the move to working from home has had drastic effects on how people approach data loss prevention. https://www.techrepublic.com/article/48-of-employees-are-less-likely-to-follow-safe-data-practices-when-working-from-home/ -- Bill Horne Telecom Digest Moderator ------------------------------ ********************************************* End of telecom Digest Wed, 03 Jun 2020