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The Telecom Digest for Wed, 29 May 2019
Volume 38 : Issue 149 : "text" format

Table of contents
Oakland votes to stop doing business with vendors that provide information to ICEBill Horne
AT&T double bills for U-verse and DirecTV, overcharges woman by $1,500Bill Horne
Why Robocalls Are Even Worse Than You ThoughtMonty Solomon
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---------------------------------------------------------------------- Message-ID: <20190528143608.GA14470@telecom.csail.mit.edu> Date: Tue, 28 May 2019 14:36:08 +0000 From: Bill Horne <bill@horneQRM.net> Subject: Oakland votes to stop doing business with vendors that provide information to ICE By Lisa Fernandez, KTVU OAKLAND, Calif. (KTVU) - The Oakland City Council unanimously adopted an ordinance early Wednesday morning prohibiting future awards of city contracts to vendors that provide specific deportation services to federal immigration agencies like ICE. ... The vendors that do business in Oakland and [which are] affected by this ordinance are Microsoft, Motorola (because of its purchase of Vigilant Solutions), Thomson-Reuters, and CenturyLink. Efforts to reach the companies for immediate response were unsuccessful. ICE also didn't respond for immediate comment. http://www.ktvu.com/news/oakland-votes-to-stop-doing-business-with-vendors-who-provide-information-to-ice -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20190528144738.GA14593@telecom.csail.mit.edu> Date: Tue, 28 May 2019 14:47:38 +0000 From: Bill Horne <bill@horneQRM.net> Subject: AT&T double bills for U-verse and DirecTV, overcharges woman by $1,500 By Teresa Dixon Murray, The Plain Dealer Q: I am so frustrated and I don't know where else to turn. I moved into my home two years ago. I signed up for a bundle (landline, internet and cable) through AT&T. Initially AT&T wasn't sure whether I'd be better off with U-verse or DirecTV, I guess because of reception issues. AT&T then recommended DirecTV. I also signed up for automatic bank draft for my monthly bills. I just found out this spring that AT&T was charging me through automatic bank draft for both U-verse and DirecTV, even though I don't have both! https://www.cleveland.com/moneymatters/2019/05/att-overcharges-woman-by-1500-and-wont-refund-it-money-matters.html -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <75C19116-1EAF-4CB4-BBD0-0B81FB78D1ED@roscom.com> Date: 27 May 2019 11:53:07 -0400 From: "Monty Solomon" <monty@roscom.com> Subject: Why Robocalls Are Even Worse Than You Thought Important connections get missed and legitimate businesses lose money when consumers no longer pick up the phone By Tim Harper Last updated: May 15, 2019 Adam Cheriff, M.D., is chief of clinical operations for Weill Cornell Medicine, the giant health system with 1.8 million patient-visits a year. He and his colleagues are also on the front lines of the robocall wars, because he sees firsthand the negative impact as people no longer reliably answer their phones. It works like this, Cheriff says: A person sees a doctor and is referred to a specialist. But when the specialist's office tries to call the patient for an appointment, no one answers the phone. The patient - not recognizing the incoming phone number - sometimes assumes it's a robocall and refuses to answer, Cheriff and others at Weill Cornell have concluded. https://www.consumerreports.org/robocalls/why-robocalls-are-even-worse-than-you-thought/ ------------------------------ ********************************************* End of telecom Digest Wed, 29 May 2019

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